Respond to member and staff inquiries via the centralized ticketing system with timely, accurate support.
Process a variety of membership, childcare, and program transactions across YMCA operating systems.
Complete audits of account data and escalate issues to ensure data integrity and SLA adherence.
YMCA of the USA is a nonprofit organization that strengthens communities through youth development, healthy living, and social responsibility. It operates remotely with a culture centered on caring, honesty, respect, and responsibility, and serves a wide network of YMCA associations nationwide.
Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide detailed information on cruise options, itineraries, and onboard amenities.
Address customer inquiries, offer recommendations, and resolve any issues during the booking process.
We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. We offer flexibility with remote work and are an award-winning team dedicated to delivering top-tier customer service.
Provide dedicated support to graduates navigating online web applications and pre-employment onboarding requirements.
Proactively reach out to graduates to ensure timely completion of assessments and documentation.
Utilize systems to maintain accurate records and contribute to training peers on effective support strategies.
Ultimate Medical Academy is a non-profit healthcare educational institution offering online and on-campus programs with a national presence. Founded in 1994 and headquartered in Tampa, Florida, it fosters a culture of integrity, student focus, and team member success.
Investigate multiple sources of health insurance data to identify potential accidents and physical injuries, determining recoverability of claims.
Communicate and negotiate with healthcare plan members, insurance adjusters, and attorneys to recover funds from at-fault parties.
Utilize computer systems for documentation, apply analytical skills to manage workflows, and create medical expense spreadsheets for payment processing.
Machinify is a leading healthcare intelligence company that uses an AI-powered platform to maximize financial outcomes and reduce healthcare costs for health plans. They are deployed by over 85 health plans and represent more than 270 million lives, fostering a culture of asking why, thinking big, and delivering results.
Manage high volume inbound and outbound calls to address delinquent loan payments.
Negotiate payment arrangements and resolve customer concerns with professionalism and empathy.
Accurately record interactions and maintain database records.
Enova International is a leading financial technology company providing online financial services through its AI-powered Colossus platform. It serves non-prime consumers and businesses, fostering an inclusive culture where employees can thrive.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Manage a portfolio of customer support cases at various stages of the relocation or replacement journey.
Provide timely, friendly, and high-quality support to customers via email or phone.
Lead and track complex product and cross-team initiatives, keeping stakeholders informed.
Flock Safety builds technology to reduce crime and protect privacy by partnering with cities, businesses, schools, and neighborhoods. With over $1B in funding and an $8.3B valuation, they are a high-performance team united by urgency, ownership, and meaningful impact.
Complete residential and commercial property insurance surveys as needed using a mobile app.
Choose your own hours and workload while earning supplemental income paid weekly.
No experience in insurance is required; tasks involve taking photos and answering basic property questions.
JMI Reports is a national insurance services company that provides property insurance surveys for residential and commercial properties. They offer flexible, contractor-based opportunities with no selling or certifications required.
Listen to audio recordings in your native language and transcribe them verbatim.
Follow provided transcription guidelines to deliver high-quality, accurate transcriptions.
Help create ground-truth data used to evaluate and improve automatic speech recognition systems.
RWS is a technology and language services company specializing in AI training data and automatic speech recognition. They are a large global organization that embraces DEI and promotes equal opportunity, offering flexible freelance work.